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Many organizations today neglect to track production and maintenance issues as
they should. This is a very big mistake as this information is very valuable in
improving production and the effectiveness of maintenance operations in whole.
We felt this to be so important that the Maintenance Coordinator system contains
2 different methods of tracking issues. These are the Maintenance Issues and the
Production Issues modules. In reality these two modules are exactly the same -
they are only sorted differently. The purpose of these modules is to give your
maintenance and production personnel a means of reporting their issues and
concerns, and to provide a way to keep on top of these problems.
This ability of reporting and tracking issues contains numerous benefits. One
benefit is that personnel that never lay eyes on each other can relay important
information on things that occurred on their shifts. Another, and even greater
benefit can be found in pin pointing recurring and nagging issues. This feature
will allow you to greatly improve your maintenance department’s effectiveness by
knowing where to put your resources to work. This in turn will increase
production numbers, and decrease downtime as issues are identified and then
resolved. In reality, if use correctly the cost saving generated by this feature
alone should more than pay for this entire software system many times over.
Another benefit of this module is in its use of Work Assignments. Not all
organizations like to issue work orders for everyday type of issues, but still
want a way to track this information. With the Issues module you can create both
work orders or work assignments from issues. A work assignment is very close to
a repair type of work order, but doesn't have to clog the work order system.
It's an ideal way of dealing with issues as they arise, where a work order may
require additional planning to carry out.
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